Robert Hayes
USER Member since Sep 2026

Robert Hayes

Robert is a technology and business editor who studies platforms, markets, and the incentives shaping digital products.

1 published story · Austin, USA · Website

Published Stories (1)

Business · Sep 12, 2026

When the Metric Becomes the Product

Measuring the thing is not the same as improving it Companies love metrics because metrics create the feeling of clarity. Conversion rate rises. Retention fal...

2 min read Read Story